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Swiss Financial Market Supervisory Authority

Swiss financial regulator. Does not resolve individual disputes but accepts complaints to flag supervisory issues. For individual disputes use Banking Ombudsman Switzerland (Ombudsman der Schweizer Banken).

Response Time
~135 days
Languages

de, fr, it, en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Swiss Financial Market Supervisory Authority using their official channels.

Eligibility Notes

Typical resolution: 3–6 months (Ombudsman). Fee: Free. Online form: https://www.bankingombudsman.ch/. Swiss Banking Ombudsman: bankingombudsman.ch | +41 43 266 14 14 | Talstrasse 20, 8001 Zürich

Organization Type

regulator

Jurisdiction

Country

CH

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