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Telecommunications Industry Ombudsman

Free, independent dispute resolution for residential and small business telecom and internet complaints in Australia. Covers all major providers. Binding decisions.

Response Time
~45 days
Languages

en

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Telecommunications Industry Ombudsman using their official channels.

Eligibility Notes

Typical resolution: 30–60 days. Fee: Free. Online form: https://www.tio.com.au/making-a-complaint.

Organization Type

ombudsman

Jurisdiction

Country

AU

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