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Office of the Tourism and Consumer Services Ombudsman (BC)

Consumer protection authority for British Columbia. Handles online retail disputes, travel agencies, telemarketing, and debt collection. Each province also has its own consumer affairs office.

Response Time
~60 days
Languages

en, fr

Cost
Free to use
Online Filing
Available

Contact Directly

You can file your claim directly with Office of the Tourism and Consumer Services Ombudsman (BC) using their official channels.

Eligibility Notes

Typical resolution: 30–90 days. Fee: Free. Online form: https://www.consumerprotectionbc.ca/complaint-form/.

Organization Type

ombudsman

Jurisdiction

Country

CA

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