Housing Ombudsman Service
Independent statutory ombudsman for social housing complaints — council, housing association and private registered providers. Covers repairs, anti-social behaviour, service charges, allocations.
Response Time
~225 days
Languages
en
Cost
Free to use
Online Filing
Available
Contact Directly
You can file your claim directly with Housing Ombudsman Service using their official channels.
Eligibility Notes
Typical resolution: 3–12 months. Fee: Free. Online form: https://www.housing-ombudsman.org.uk/residents/make-a-complaint/.
Organization Type
ombudsman
Jurisdiction
Country
GB
Related Case Studies
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