Czech Trade Inspection Authority
Primary Czech consumer protection authority. Inspects and fines traders for quality, safety, e-commerce and digital product violations. Acts as Czech ECC partner for EU cross-border cases.
cs, en
Contact Directly
You can file your claim directly with Czech Trade Inspection Authority using their official channels.
Eligibility Notes
Typical resolution: 3–6 months. Fee: Free. Online form: https://www.coi.cz/podavani-podnetu/. Accepts cross-border complaints. For cross-border EU disputes ČOI is the Czech ECC partner. For US/non-EU traders also refer to econsumer.gov.
Organization Type
regulator
Jurisdiction
Country
CZ
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